LokalsHelp

Booking the call

Set your call times, send the booking link, and what to do if plans change.

The candidate books the 15-minute Pre-Interview on your calendar. You don't need to chase anyone. What is a Pre-Interview?

Set your call times

Before you can schedule, tell us who makes the calls and when. Click Call times at the top of the Hiring Room.

The Call times page

  • Who makes the calls: name, email and mobile number.
  • Also email: up to 5 more people who should get the messages.
  • Call days and hours: when you're free for 15-minute calls.
  • Days off: dates you can't take calls.

A preview shows what candidates see when they pick a time.

On a card with the contact shown, click Schedule Pre-Interview and confirm.

  • The candidate gets a text and email with your booking link.
  • We remind them until they book.
  • When they book, the person who makes the calls gets a calendar invite and an email from Lokals with the time, name and phone number.

Making the call

  • Call the candidate at the booked time.
  • Plan for 15 minutes.
  • Good things to cover: the work, the shift, pay, start date, and what the next step would be.

If plans change

  • The candidate moves the time? Your calendar updates.
  • The candidate cancels? Your credit stays Held for 7 days so they can pick a new time. If they don't, it goes back to Available.
  • You can't make it? Tell us as soon as you can, and we will help find a new time.
  • Nobody picks up? Mark They didn't show in your feedback. See After the call.

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