What is a Pre-Interview?
A 15-minute phone call between an employer and a candidate, before any full interview.
A Pre-Interview is a 15-minute phone call. The employer calls the candidate. It happens before a full interview.
Think of it as a first hello. Both sides find out if it makes sense to keep talking.
Why a short call first?
- A full interview takes time for both sides. Often it is the first time the two people talk.
- A 15-minute call is easy to fit in, even on a lunch break.
- The candidate can ask about pay, hours and the work. The employer can ask about experience.
- If it's a good fit, the employer sets up the next step, like a full interview or a visit to the job site.
Before the call
Both sides say yes
The candidate applied to the job, or said yes when we asked. The employer marks them Interested in the Hiring Room and clicks Show contact.
The candidate books it
The employer clicks Schedule Pre-Interview. The candidate gets a booking link and picks a time from the employer's call times. Both sides get the time and a reminder.
The employer calls
At the booked time, the employer phones the candidate. That's it.
During the call
There is no script. Most calls cover:
- What the job is, the shift and where it is.
- What the candidate has done before.
- Pay and when the person could start.
- What the next step would be.
After the call
We ask how it went. The employer tells us if they want to move forward. Moving forward might mean a full interview, a trial shift, or an offer.
If plans change
- Can't make it? Tell us as soon as you can, and we will find a new time.
- Nobody picked up? Tell us. A missed call does not use the employer's credit.
For how this affects credits, see How credits work.